Contact Us

As a real company with people you can actually speak to, we pride ourselves on the unrivalled level of customer care and attention to detail that we offer, our average e-mail response time is under 30 minutes.

Sales Enquiries

01428 80 80 80 or sales@fast.co.uk


Our advisors are available to answer any questions, or take your order.

Monday - Friday:
8am - 6pm
Saturday:
Closed
Sunday:
Closed


sales

Customer Support

01428 80 80 80 or support@fast.co.uk


Please visit our status page before contacting us to check for any known issues.

Monday - Friday:
8am - 6pm
Saturday:
10am - 6pm (emergency support only)
Sunday:
10am - 6pm (emergency support only)
Technical Support

Emergency support gives you access to an on-call engineer to report any major outages.

Billing Enquiries

01428 80 80 80 or accounts@fast.co.uk


Our billing team are available to assist with payment enquires.

Monday - Friday:
8am - 6pm
Saturday:
Closed
Sunday:
Closed
Billing

Online Contact Form

If you are contacting us for support, please ensure you include the number your broadband is on within the enquiry section below.


- please make sure this is valid & working

- which team do you require?


Please ensure you have included your account details in the enquiry box above.

Contact via fax

You can contact us via fax at: 01428 80 80 90 - please note that communication via e-mail is preferred.

Postal Address

You can write to us at:

Firenet Ltd t/a Fast.co.uk
4 Windsor Avenue
Lurgan
County Armagh
BT67 9BG

We are unable to accept visitors to our offices who have not pre-arranged their visit with us.

Abuse

We take abuse of our service seriously, please report any issues to abuse@fast.co.uk.